Our commitment to you
We are committed to providing the best care for you or your loved ones every time you need us. We listen and we take steps to understand what you need when you dial 000. We want you to feel cared for and safe. We want you to know you can ask questions and that you鈥檙e in the best hands from the moment you鈥檙e in our care. We鈥檙e committed to learning from the feedback you provide us about your experiences with our services and people, and to making changes that help improve the way we work and care for you.
Australian Charter of Healthcare Rights.
罢丑别听聽describes the rights that you, or someone you care for, can expect when receiving healthcare. For further information and to access聽聽in other languages, as an聽Auslan video, in聽Easy English, or in braille please聽.
You can download a PDF copy of the AV6K成人网 Patient Charter.
Acknowledgement of Traditional Custodians
AV6K成人网 respectfully acknowledges the Traditional Custodians of the land throughout Victoria and acknowledge their ancestors and elders, both past and present. We commit to working with our Aboriginal communities to improve our care and services in the spirit of partnership.